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Helping you grow your business

Improve sales conversion rates and reduce order fulfilment costs
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Helping you grow your business

It’s a tough market – huge online giants are dominating the Ecommerce world making it harder for businesses to build their own relationships with the end customer. We help retailers improve their sales conversion rates and reduce the cost of order fulfilment and delivery by providing an unrivalled range of logistics services and technology

Connect your business platforms, marketplaces and carriers to CCL through our range of APIs, plugins and integrations. You’ll then have a single technology portal where you can manage and track all your orders, monitor carrier performance and control costs

Using our discounted rates with leading parcel carriers or your own rates (or both), we help you provide a greater choice of delivery services at competitive prices to your customers – proven to increase sales conversion rates

Through one interface with one login, you can manage and track all your shipments, monitor carrier performance and control costs

Our UK customer service team proactively manage your shipments from the moment they leave your warehouse until they arrive at your customer’s door. You can talk to them directly

Access a global network of parcels carriers – already integrated in our platform

Here's how we help you grow your business

Improved sales conversions

  • Create a range of delivery services to offer on your site, e.g. same day, next day, timed, weekend, first class, economy and many more
  • Allow your customers to select the carrier they would prefer to use for their delivery – increasingly shoppers want to choose who they use
  • Show your customers the price of each delivery option based on pre-defined rules
  • Show these carrier, service and price options to your customers on your website and let them select what they want – a proven technique to increase sales conversions
  • Customise dispatch emails and SMS alerts with your branding and URLs to drive traffic back to you – reduce WISMO calls and enhance your brand reputation
  • Our customer service team monitor your shipments from collection to delivery and inform you of any problems. If something goes wrong, we’ll fix it
  • Show your customers the tracking information for their orders through your website – creates customer loyalty and enables you to deliver ‘also purchased with’ promotions
  • Ship internationally with ease using our commercial invoice facility and overseas parcel services

Reduced order fulfilment and delivery costs

  • Faster order processing – import all your orders from all your marketplaces into one system – order details, delivery service selected by the customer and product information
  • Access our discounted pricing through our relationships with a global network of leading carriers – choose how much of this pass on to your customers
  • Use our carriers, those you already use or a mix of both – all through one integrated platform
  • Sync your orders from your marketplaces, website and business platforms to MyCCL, eliminating manual data entry and reducing errors when creating shipping labels
  • Generate all your shipping labels, regardless of carrier, in one place, either in bulk or individually. Access over-labelling, embedded labels, barcode print and scan features
  • One-click consolidation of orders going to the same address
  • One address book to manage – including worldwide address verification for international shipping
  • Handle different box sizes, order volumes and international paperwork through one platform
  • Manage multiple collection sites, different days and times
  • No need to set up or integrate new or different carriers – we do all that for you

Complete order and shipping visibility

  • Manage orders received through all your marketplaces in one place – including your own website and marketplaces like Amazon and eBay
  • Integrate our technology with your warehouse management, ERPs and eCommerce platforms
  • You’ll only receive 1 invoice regardless of how many carriers or services you use. And we only ask for payment after 100% proof of delivery is received
  • View costs for each shipment before you generate your label
  • Live performance dashboard telling you the state of play with all your shipments on a single screen
  • Access all your data to enable you to manipulate and analyse to identify cost savings
  • Instantly see your year to date carrier performance
  • View and select from multiple carrier and service options at the time of booking
  • Upload order status – automatically update your marketplaces, eCommerce and ERP business platforms with the status of all orders - dispatch data, tracking number and carrier details are uploaded throughout the day

Connecting you to us and the internet of things

We understand that to run your business effectively you need everything connected to everyone. The technology world is constantly evolving - internet 4.0 might be around the corner

We’ve been working with our customers since 1999 to build and continuously enhance integrated technology solutions to help them connect systems and grow their businesses

For those looking for a more comprehensive integration we can also build ERP level solutions

Making complex logistics, simple

Looking for a multi-carrier shipping solution?

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