Shipping Advice | Tips for Shipment | Tips for Shipping Items

Shipping Advice

CCL is committed to doing everything in its power to ensure that all orders are delivered to the correct location, on time and in perfect condition.

There are a few things, however, that the customer can do to help us achieve these outstanding levels of service.

  • Please ensure that you have selected the delivery option that best matches your deadline requirements, e.g. same day, next day etc.
  • Check that the goods you are sending do not appear on the prohibited articles list.
  • Depending on value, your shipment may require additional insurance. Please check if this is required.
  • Please ensure that your shipment is packed sufficiently well to withstand the normal rigours of transport.
  • Remove any old labels and replace with a clearly printed address that includes the postcode of the delivery location and a contact number.
  • Shipping paperwork should be clear and accurate and include contact numbers and the service you require.
  • Please check if your shipment is subject to import duty and tax. Failure to do so may result in delivery delay or even failure.
  • Please ensure you have prepared a commercial invoice for shipments outside the EU. The following is a list of EU countries for your guidance:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.