Information | What we do
 

Information

What we do
Consolidated Carriers Ltd is a complete logistics supermarket where customers will find a unique one-stop solution to all their delivery needs.

From the smallest parcel to full container loads, CCL will tailor a delivery service to suit the individual requirements of every customer.

From first contact to the moment of delivery, CCL aims to provide the highest level of customer service, great value for money and deliveries on time, every time.

How we do it
Our approach to logistics is unique. We don't own a single vehicle. Instead we work with market-leading logistics providers, offering a range of service options, dependent on the nature and priority of the customer’s shipment.

We analyse each customer’s delivery needs and match them with the specialist carrier we believe is best placed to satisfy those distribution requirements.

 

We Promise
CCL promises to fully train and develop its staff to ensure they have the necessary knowledge and resources to provide outstanding customer service.

CCL promises to continually develop its in-house bespoke systems to further enhance service reliability and the levels of visibility and accountability this can offer the customer.

CCL promises to conduct its daily business in the awareness that we are judged on our honesty and integrity. Successful business relationships are built on those platforms.

Why not take our Ten Minute Test online or call now on 01292 310 510.

 

 

What makes us special
Unlike conventional suppliers, CCL offers the superb benefits of ACE (Advanced Customer Experience) – our unique online multiple carrier tracking and administration tool.
Just look at what an ACE up your sleeve can provide and compare it with the service you currently receive:

  • The ability to view the status of all your shipments – from the moment of collection to delivery.
  • No need to remember tracking numbers – ACE makes job finding quick and easy with its variable search criteria..
  • The ability to download invoices and delivery performance reports at the click of a button – an instant analysis of your service levels.
  • ACE also provides 100% Proof of Delivery – with PODs available online for up to 12 months.
  • Pro-active shipment monitoring – enabling customers to be notified in the unlikely event of any problems.

In addition, CCL also provides a FREE dedicated customer service desk, open 24/7, where our highly trained advisors can offer expert advice and assistance on all delivery inquiries.

Contact us for more information